Changes, cancellations and refunds of ferry tickets | ferry jumpers (2023)

FAQs

Can you get a refund on ferry tickets? ›

Once you have canceled your booking you will get a refund, which is provided by the ferry company(ies) you had booked your trip with.

You are entitled to compensation of 25% of your ticket price, for that part of the affected journey, if your service is delayed in arrival by at least: One hour for a journey of duration four hours. Two hours for a journey of duration between four and eight hours.

Cancellations can be caused by adverse weather conditions and technical failures. If the seas are stormy, ferries may be pulled or delayed for safety reasons.

This depends on the type of ticket you have booked, but in most cases you will be able to amend your booking. You can check your confirmation email or log into My Account to see if you are able to amend your booking.

Am I Entitled to a Refund? In the following situations, consumers are entitled to a refund of the ticket price and/or associated fees. Cancelled Flight – A consumer is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the consumer chooses not to travel.

Yes,a refund on an itinerary cancellation can be obtained. You can cancel the ticket online and get refunded after the applicable cancellation charges... Read More...

The ferry fiasco is a term that refers to an ongoing Scottish political controversy relating to the construction of two ferries, MV Glen Sannox and Hull 802, by Ferguson Marine Ltd, for the state-owned ferry operator Caledonian MacBrayne under direction of Caledonian Maritime Assets Ltd (CMAL), Transport Scotland, and ...

Remaining in a vehicle on an enclosed vehicle deck while a ferry is operating is not safe for passengers. The effects of a fire, flooding or collision could be catastrophic.

Seven years later, on 1 January 1919, at least 205 people died in the sinking of the HMY Iolaire near Stornaway, Isle of Lewis, Scotland. On 31 January 1953, 133 people were killed when a severe storm caused the Princess Victoria vessel to sink in the North Channel between Northern Ireland and Scotland.

Why did Hawaii stop the ferry? ›

Ferry operations were suspended in March 2009 after the Hawaii Supreme Court ruled that a state law allowing the Superferry to operate without a second complete environmental impact statement was unconstitutional. The company went bankrupt as a result of these actions preventing service in Hawaii.

Making a claim for compensation

You can claim 25% of the ticket price if you get to your final destination at least: 1 hour late, on a journey of up to 4 hours. 2 hours late, on a journey of between 4 and 8 hours. 3 hours late, on a journey of between 8 and 24 hours.

Usually, the ticket that you purchase is only valid for the crossing you have booked. Some ferry companies allow you to change your departure time at the port, but this usually only happens if multiple ferry sailings are available per day.

Booking your ferry tickets in advance means that you will not have to worry about availability, which can become very limited as the departure date approaches. If your holiday plans change, you can easily change your booking through our website. Last minute booking: How late can I book a ferry?

Passengers must check in at least 60 minutes before departure . If you are checking in with a pet, you must arrive at least 90 minutes before departure.

What are refundable flights? Essentially, a refundable airline tickets let you do just that – get a refund for the ticket if you find that you no longer want to use it. These refundable tickets are also usually changeable if your travel plans require an earlier or a later flight.

Can you dispute a non-refundable charge? Yes. Cardholders have the right to dispute a transaction, as long as there is a valid claim.

In such a case, cancellation charges will be 25% of the total fare paid (subject to a minimum flat cancellation charge). In such a case, cancellation charges will be 50% of the total fare paid but subject to a minimum flat cancellation charge for each class.

If someone has cancelled the ticket online then the refund would be credited to his/her bank account within 5 days. If the ticket has been cancelled across the station counter then the refund will be given over the counter within 7 days.

Can I get a refund on an Anytime Day Return ticket? ›

Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

Ferry Neptune – Sank on 16 February. RMS Titanic – A British ocean liner and, at the time, the world's largest ship. On 14 April, on her maiden voyage, she struck an iceberg, buckling part of her hull and causing her to sink in the early hours of 15 April. 712 of her 2,208 passengers and crew survived.

After hitting stormy weather, with waves reaching an estimated 15 to 20 feet, the Estonia went down in the middle of the night.

The middle of the ferry is least prone to movement. So board early and find a seat near the middle. Some of the ferry vessels in use have upper decks, but the lower you are, the better.

No. For safety reasons all passengers must leave their vehicles and make their way to the lounges or open decks.

ISPS - the security code for all ports means that routine security checks on passengers, baggage and vehicles will occur. All passengers must be able to present a valid photo ID upon boarding. Examples of accepted ID are passports or international ID cards with a photograph.

The MV George Prince ferry disaster was a nautical disaster that occurred in the Mississippi River in St. Charles Parish, Louisiana, United States, on the morning of October 20, 1976. The Luling–Destrehan Ferry George Prince was struck by the Norwegian tanker SS Frosta, which was traveling upriver.

The Stena Hollandica is the largest combined freight and passenger ferry in the world. It is the first of two Ropax ships built at the Nordic Yards shipyard in Wismar, Germany. The Hollandica was handed over to Stena Line in May 2010, while its sister ship, the Stena Britannica, was delivered in October 2010.

The fastest ferry across the Channel is the ferry from Calais to Dover. This route takes approximately 1 hour and 30 minutes and is available to book all year round with Irish Ferries, P&O Ferries and DFDS Seaways. Alternatively, you can travel from France to England via the Eurotunnel between Calais and Folkestone.

The Rocky Hill-Glastonbury Ferry is the oldest continuously operating ferry in America which began service in 1655. The Chester-Hadlyme Ferry launched service in 1769.

What is the oldest continuously operating ferry in the United States? ›

History. The nation's oldest continuously operating ferry service crosses the Connecticut River between Rocky Hill and Glastonbury. The original ferry, which dates back to 1655, was a small raft pushed across the river using long poles.

The sole contender as oldest ferry in continuous operation is the Mersey Ferry from Liverpool to Birkenhead, England. In 1150, the Benedictine Priory at Birkenhead was established. The monks used to charge a small fare to row passengers across the estuary as absolute scousers.

The island first earned its “forbidden” status in the 1930s, when the Robinsons completely cut off visits to Niihau to protect inhabitants from new diseases, including measles and, later, polio.

According to the survey, the high cost of a Hawaiian vacation was the top reason cited among visitors who said it would be unlikely for them to come back. There was a decline this year compared to the 2021 survey.

They came looking for greater financial opportunities, and quickly found work in Hawaii's enormous sugar cane plantations. Japanese immigrants performed backbreaking labor weeding and cutting sugar cane. Japanese women often arrived as “picture brides,” having only seen pictures of their future husbands (and their ...

If your train company offers 'Delay Repay'

Check your train company's website to find out if they offer Delay Repay (they might call it 'delay compensation'. You're legally entitled to compensation of: 50% of your ticket price if you get to your destination between 30 minutes and an hour late.

Because water is more dense than air.

Once the windspeed attains a sustained 45 knots, damage to the fendering, the vessel and quayside is likely to occur.

Generally a Tuesday is the cheapest day to sail, closely followed by Wednesday and then Thursday. Some routes will throw a curve ball and the weekend may be cheaper, so always check other days. Sail in the afternoon. Most people tend to book ferry crossings either first thing in the morning, or last thing at night.

When your ferry operator cancels your service, it should offer the choice of an alternative or a refund. Where a sailing is cancelled and an overnight stay becomes necessary, your ferry operator should offer you accommodation free of charge, if possible. This can be on board the ferry, or ashore.

Can ferries go both ways? ›

A double-ended ferry is one where vehicles are loaded on and off both ends of the vessel and the direction of travel switches so the bow becomes the stern.

Avoid peak times - If you can, avoid booking at times of peak demand, such as during school holidays. Book in advance - Generally, the lowest fares are available when you book in advance. So book as early as possible before your travel date.

Also known as a 'turn up and board' or 'turn up and go' ticket, an Open Ticket is a ticket issued for a route without a specific departure time. Vehicles will travel on the first available crossing following arrival and check in at port.

This depends on the type of ticket you have booked, but in most cases you will be able to amend your booking. You can check your confirmation email or log into My Account to see if you are able to amend your booking.

Most ferries have designated luggage areas, where you can store your belongings. Alternatively, if you're traveling with a vehicle, you can leave your luggage in the car.

Most ferry companies allow you to check in online only once. If there is a misspelling in your email address or phone number, you might not be able to get your e-ticket. Therefore, make sure that you double-check your personal information before you complete the process, as this could save you a lot of hassle.

Unactivated tickets are valid for 90 days. Activated tickets are valid for 120 minutes. Please note, Adult One-Way tickets are valid for one way only and cannot be used for a round trip.

You are entitled to compensation of 25% of your ticket price, for that part of the affected journey, if your service is delayed in arrival by at least: One hour for a journey of duration four hours. Two hours for a journey of duration between four and eight hours.

To completely cancel a reservation, you must do so at least 7 full days in advance of your reservation date. You will receive a refund minus the cancellation fee ($12.85 one-way/ $25.70 round-trip). Cancellations made less than 7 days prior to your reservation date will not be eligible to receive a refund.

How do I cancel my Long Island ferry? ›

You are able to do all of the above on our website, or by calling our reservation department at 860-443-5281 or 631-323-2525. All changes/cancellations must be made prior to your scheduled departure or the reservation amount is forfeited.

Facts about NYC Ferry

The longest line from the NYC Ferry is: RW. This Ferry route starts from Rockaway (Queens) and ends at Wall St/Pier 11 (Manhattan). It covers over 25 km and has 3 stops.

Passengers must check in at least 60 minutes before departure . If you are checking in with a pet, you must arrive at least 90 minutes before departure.

If you are wondering if can you stay in your vehicle on a ferry the answer in most cases is no. Once the vessel starts with crossing, you will not be allowed onto the car parking deck as most of the large car ferries for safety reasons, do not allow passengers to stay in their cars.

The Block Island Ferry is your fastest link to Block Island, Rhode Island. Interstate Navigation Company, Inc. operates the Block Island Ferry, and is the only year-round ferry service to Block Island.

3 answers. Hello, if you take the ferry during this unique Covid time, you may remain in your vehicle. In the Summer,they required us to get out of the car, which I was NOT excited about, but have relaxed the rule since then. I much more prefer to remain in the car, safe from the non mask wearing jerks.

I'm stunned they allow smoking on boat since its packed with people and KIDS in tight spaces. Its an hour trip so smokers can hold out until they get to their destination.

AS(NYC Ferry)

The first stop of the AS ferry route is Wall St/Pier 11 and the last stop is East 90th St. AS (East 90th St) is operational during everyday. Additional information: AS has 7 stations and the total trip duration for this route is approximately 52 minutes.